Overview

Job Purpose and Summary

We are looking for a Field Service Engineer, in Turin area, who provides on-site technical and engineering support to customers for hardware and software products.

What we give

  • Visits customer sites for scheduled product installation, maintenance, repair and replacement.
  • Diagnoses, troubleshoots and resolves common technical problems.
  • Maintains records and reports reoccurring problems.
  • Trains and assists customers in product implementation, operation and maintenance.
  • Responds to inquiries and requests from customers.
  • Participates in analysis of customer identified issues which may require changes to software/hardware, procedures, or documentation.
  • Area: Torino

What we ask

  • Diploma in Electrical Engineering/ Electronics
  • Networking knowledge
  • Knowledge of scan to mail and scan to folder consigurations
  • Office package (excel, world, outlook)
  • Customer Interaction
  • Technical Troubleshooting
  • Field Support
  • Product Installation and Support
  • Product Technical Knowledge

You will need

Further information

Apply High Standards of Accuracy
Create Solutions to Problems
Drive for Results
Focus on the Customer
Takes Ownership & Responsibility

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IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.