Overview
Stockroom Supervisor – London, NW8 9AY, United Kingdom
The A Side: A Day in The Life
We are seeking a highly organized and proactive Stockroom Supervisor to manage stock operations at our Abbey Road shop. This role involves overseeing the receipt, storage, and distribution of stock across three on-site stockrooms and two off-site storage units (Space Station).
The ideal candidate will ensure efficient stockroom organization, support retail operations, and manage deliveries with a keen focus on accuracy, quality control, and safety. The Stockroom Supervisor will also be responsible for training the team in heavy lifting and general health & safety procedures.
The B Side: Skills & Experience
Stockroom Management
- Maintain a clean, organised, and accessible stockroom to ensure a safe working environment.
- Optimise stockroom layout based on sales trends and retail needs.
- Manage stock replenishment, liaising with the Store Manager to balance stock between storage and the shop floor.
- Ensure consumables (e.g., swing tags, tape, markers, box cutters) are sufficiently stocked by coordinating with the Supply Chain Manager.
- Ensure the availability of packaging materials for outgoing shipments.
Receiving and Processing Deliveries
- Collect and oversee the delivery process for the retail department.
- Verify dispatch labels to track missing or undelivered boxes.
- Inspect incoming stock for visible damages and document any issues.
- Match deliveries against the Abbey Road Order Tracker and confirm item counts.
- Perform quality control on received stock and document any faulty or damaged items.
- Report all stock discrepancies, including missing, faulty, or damaged stock, to the Supply Chain Manager.
- Book-in stock using the PO reference number via the scanning system.
- Inform the Supply Chain Manager or Buyer about new product arrivals to facilitate quality checks and system updates.
- Prepare daily delivery reports listing received items and highlighting any discrepancies.
Off-Site Storage Management (Space Station)
- Monitor stock levels and liaise with the Store Manager for weekly restocking.
- Create and maintain a replenishment list based on stock levels.
- Arrange van bookings for stock transfers.
- Keep the Space Station inventory spreadsheet up to date.
- Send weekly reports detailing incoming and outgoing stock.
- Monitor carrier bag stock and alert the Store Manager when supplies are low.
- Maintain a clean and organised storage space, ensuring accessibility and safety.
- Plan and coordinate the removal of pallets and waste in collaboration with the Supply Chain Manager.
E-Commerce Fulfilment
- Pick stock based on provided picking lists.
- Apply barcodes to products using in-house printed labels.
- Securely package items for shipment.
- Attach necessary transfer documents and dispatch labels as provided by the Supply Chain Manager.
Person Specification
- Experience in stockroom or warehouse supervision, ideally in a retail environment.
- Strong organisational skills and attention to detail.
- Comfortable with heavy lifting and physical work.
- Confident using Excel and stock management systems.
- Ability to manage competing priorities in a fast-paced setting.
- A proactive, team-oriented approach with excellent communication skills.
- Willingness to take ownership, solve problems, and improve processes.
Bonus Tracks: Your Benefits
- Group Personal Pension Scheme (between 3% and 9%)
- Private Medical Insurance
- 25 paid days of annual leave
- Interest Free Season Ticket Loan
- Holiday Purchase scheme
- Dental and Travel Insurance options
- Cycle to Work Scheme
- Salary Sacrifice Cars
- Subsidised Gym Membership
- Employee Discounts (Reward Gateway)
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
