Sr. Customer Service Executive (5886) – New Delhi

Job Title:

Sr. Customer Service Executive

Department / Business Unit:

Operation

Location:

Delhi

Reports to (job title):

Sr Manager- Customer Service

 

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.

 

JOB PURPOSEAs Sr.Customer Service Executive – Customer Service, individual will establish and nurture strong connections with Customer, Sales and Internal Team to ensure providing timely service related to Customer Orders/Queries with quality and perfection.This role is to manage and execute all functions related to Customer Care Service.

 

DIMENSION

Financial

No direct financial targets

Staff

Individual Contributor

Other

NA.

IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.