Overview
Salary: £43,800 – £58,500
Location: Cambridge, Hybrid (2-3 days per week in the office)
Contract: Permanent, Full Time 35 Hours Per Week
Are you ready to lead a dynamic team and make a tangible impact on customer satisfaction? Join us at Cambridge University Press & Assessment (CUPA), a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
We are seeking to bring onboard an experienced Customer Support Manager to lead our team in providing exemplary support to customers using Cambridge Assessment English examinations. In this crucial role, you\’ll steer a skilled team of support professionals dedicated to delivering outstanding customer service worldwide.
About the…
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
