Overview

Competency Developer Manager – Train Dispatch (SN) – West Coast Area (Southern) 

Working with the Area Management team you will develop and maintain a high performing team of dispatch competent staff within nominated group through effective application of all Southern competence and policy requirements

Work with the local management team for the station groups to be a collaborative, on-sight and visible team working towards sharing increasing safety and productivity standards.

Further responsible for responding as first line on call response for operating incidents involving station staff, ensuring the safety of operational personnel and the incident. Undertake initial incident, investigations, gather appropriate evidence, initiate alcohol and drugs screening as appropriate and provide associated reports and documentation in accordance with Company Procedures and Rail Group Standards.

Our team of CDMs cover the whole network (SN/GX) and will have on-call periods.

KNOWLEDGE

Competency

  • Able to demonstrate and maintain competence in all station dispatch activities and show an ability to assess other staff in an objective, dispassionate and focusing on development.
  • Able to support other areas of the CD-D team with supporting assessments as and when required.

Experience

  • Experience of operational role, ideally dispatch but certainly either conductor or dispatch, and ability to understand thoroughly how to manage the risks associated with dispatch activity and safety management.
  • Experience within an operational role for minimum of 12 months.
  • Root Cause Investigation and interview techniques.
  • Excellent interviewing skills and techniques

Qualifications

  • Qualified to L12 Coaching and A1 Assessor standard.

See the attached profile for full details.

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