Overview
Job Purpose and Summary
As an Account Manager, you play a vital part in Canon´s innovative business sales team & you will be responsible for the care, retention & revenue growth government Business to Business (B2B) Canon Saudi Arabia clients by growing sales of Canon core products & exploit Office Imaging & Solutions opportunities.
What we give
- Responsible for the care, retention & revenue growth of existing and new government clients
- Manage projects within client relationships, working to carry out client goals while meeting company goals
- Developing & maintaining long-term relationships with a portfolio of clients, connecting with key business executives & stakeholders
- Identifies opportunities to grow business with existing clients
- Operates as the primary point of contact for assigned customers
- Forecasts & tracks client account metrics & keep records of client transactions
- Liaise between customers & cross-functional internal teams to ensure the timely & successful delivery of our solutions according to customer needs
- Help customers through email, phone, online presentations, screen-share & mainly, in person meetings
- Ensure the timely & successful delivery of our solutions according to customer needs & objectives
- Responsible for keeping current clients satisfied & delivering exceptional client service on a day-to-day basis
- Applying consultative sales skills and understand client’s needs & assist in explaining product benefits & features, overcoming objections, & closing sales
- Drives customer engagements, meetings, develop opportunities & other skilled assets to position, propose & close deals
- Track & analyze market/industry trends & identify new business & maintain extensive knowledge of current market
- Maintain active pipeline report through Salesforce.com (SFDC), logging all activities
- Uses product knowledge to build trust, value & influence with the customer(s)
- Quotes prices & rates and prepare proposal as needed to close the deal
- Success in this role is measured by meeting daily & weekly goals while consistently staying ahead of daily metrics all in a team-focused environment
What we ask
- Bachelor’s Degree in any field
- B2B Account Management background is preferred
- Proven account management or relationship management
- Outstanding sales, business development & negotiation skills
- Social media skills (Linked In, Networking etc.)
- Excellent Interpersonal & Communication Skills (written & verbal)
- Generally, technically savvy, and open to tech products
- Technical expertise would be a plus, but not a deal-breaker; we will train!
- Excellent Mathematical & analytical thinking
- Experience using MS Office tools, Advanced Salesforce.com usage & Knowledge
- Adaptable to unforeseen situations, keep focus on the customer & make empowered decisions with integrity, empathy, & compassion.
- Consultative sales skills required to assist in explaining product benefits & features, overcoming objections, & closing sales
- Ability to translate potential client
needs into sales opportunities - Excellent listener, assertive, persistent, persuasive & results oriented
- Valid KSA driving license & car is a must
You will need
Further information
- Results-focused: focused on helping the client achieve the results promised to the client
- Relational driven: believes that success is based on developing, nurturing, & focusing on their relationships with their clients
- Service-oriented: strives to provide the best service to their clients. Farmers don’t cut corners, but rather cultivate their “crops” all season long.
- Disciplined: organized & disciplined. Traditionally have a system to serve & grow their accounts
- Collaborative: like to work together with their clients & team to provide the best solutions & results possible
- Reasoning Ability: apply common sense understanding to detailed written or oral instructions
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
