Project Support Coordinator, Market Harborough – Hybrid

Overview

About Us:

The Calisen Group is a leading provider of essential energy infrastructure services. Our mission is to support the transition to a low-carbon economy by delivering innovative solutions that enhance energy efficiency and sustainability. As part of our commitment to renewable energy, our Plug Me In – Solar division focuses on providing top-notch solar installation services to our clients.

Job Purpose:

We are seeking a highly organised and proactive Project Support Coordinator for a 12-month fixed term contract. This role will be instrumental in supporting the project management team by maintaining accurate documentation, tracking project progress, coordinating engineer schedules, liaising with customers, and ensuring efficient project administration. The successful candidate will play a key role in ensuring seamless project delivery by managing project-related paperwork and assisting with process improvements.

Key Accountabilities:

Project Administration & Documentation:

• Support the creation and updating of project plans and Gantt charts to ensure accurate project timelines.
• Maintain and update weekly project trackers, providing real-time visibility into project progress.
• Create weekly update reports for clients, summarising project status, key milestones, and upcoming activities.
• Provide visual representations of project progress across multiple projects to support internal and external stakeholders.
• Assist with process mapping of business processes, identifying areas for efficiency improvements.
• Support the creation of RAMS (Risk Assessment & Method Statements) documentation.
• Update projects within the company’s CRM platform (Salesforce/Microsoft Dynamics).

Customer & Engineer Coordination:

• Manage engineer diaries for installations, ensuring efficient scheduling and minimal downtime.
• Book surveys with customers, ensuring timely and effective communication.
• Contact customers directly post-sales handover to provide updates on next steps and expected timelines.
• Support the DNO (Distribution Network Operator) application process where required.

Financial & Project Reporting:

• Update project reporting, including revenue recognition reports, ensuring accurate forecasting of project revenue and accruals.
• Maintain and manage cost sheets/books, tracking actual costs against project budgets.
• Assist in tracking and updating project budgets and expenditures, providing insights into financial performance.

General Project Support:

• Support risk and issue management, ensuring risks are logged, tracked, and escalated where necessary.
• Ensure all project documentation is accurate, complete, and up to date.
• Provide general administrative support to the project management team as needed.
• Collaborate with other departments, including finance and operations, to ensure smooth project execution.

About You:

• Bachelor’s degree in business, management, engineering, or a related field
• PMP (Project Management Professional)
• PRINCE2
• Agile PM/Certified Scrum Master (CSM)
• Understanding of project management methodologies and frameworks
• Understanding of project stages and key deliverables
• Strong knowledge of scope, time, and cost management
• Resource planning and workload management
• Experience in project support or administration, preferably within a technical or engineering environment
• Strong organisational skills with the ability to manage multiple tasks and priorities effectively
• Proficiency in Microsoft Office Suite, including Excel (for tracking and reporting), Word, and PowerPoint, and Salesforce
• Experience with project management tools (e.g., MS Project, Jira, Trello)
• Strong communication skills, both written and verbal, with the ability to liaise with clients and internal teams professionally
• Basic understanding of financial reporting and cost tracking
• Previous experience in engineering, construction, or a similar sector
• Understanding of industry best practice, regulatory requirements, and compliance standards
• Familiarity with the technical aspects of solar installations

If you are a detail-oriented professional with a passion for renewable energy and project management, we would love to hear from you!

What We Offer:

• Competitive Salary of £35,000
• Birthday Off: Celebrate your day, on us!
• Life Assurance: Protection for you and your loved ones (4x your salary).
• Enhanced Maternity & Paternity Leave: Supporting you through life’s biggest moments.
• My Rewards Platform: Discounts from hundreds of top retailers, just for being part of the team.
• 30 Days Holiday (including bank holidays)
• Company Sick Pay: Supporting you during unexpected health challenges.
• Pension Plan: Secure your future with our robust pension scheme.
• Health-Shield Benefits Program: Enjoy discounts, claim back on health expenses, and more.
• 24/7 Employee Assistance Plan: Because your mental health matters.
• Professional Growth Opportunities: Join a rapidly expanding market leader where your career can thrive.

Please note: All successful candidates must pass a criminal record check, provide us with 5 years’ work references, and prove their eligibility to work in the UK

Location: Market Harborough – Hybrid, LE16 9HW
Salary: £35,000

IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.