Technical Services Manager – National – Full Time

• Asset management and life-cycle condition reports of assets across the Portfolio
• Ensuring that the Portfolio has a high standard of complying to all aspects of statutory compliance
• Management of outsourced maintenance contracts and managing the performance of the contract and the relationship
• Managing the internal helpdesk and CAFM function
• Day to day management of all UK wide hard service contractors

Overall Purpose of the Role:

• Maintain a PPM schedule that meets contractual and legal obligations based on SFG20 Guidelines and Manufacturers recommendations
• Support and advise Area Managers in the control of PPM activities.
• Support and advise Area Managers in the management of remedial works
• Quantify corrective actions
• Validate Quotes
• Review Method Statements
• Provide support to FM through the duration of works
• Manage and implement the Safe System of Works
• Authorising Person for Electrical Works
• Training and assessment of Competent Persons and Site Responsible Persons
• Maintain Assess Net Risk assessment and Method Statement Data Bases for Account
• Lead and motivate the engineering team to improve performance on customer service, communication, networking, common engineering standards, quality, safety and environmental issues to ensure compliance with statutory, regulatory / corporate requirements and that documented procedures exist and are understood by all employees.
• Lead the engineering team to deliver a safe, compliant, cost effective and responsive service
• Working with the engineering team to provide an efficient / cost effective management of all Suppliers which includes; lifts, building management controls and fire systems
• Contribute to plans and strategies for the future development of facilities.
• Establish and maintain excellent working relationships based on open and honest communication with suppliers to ensure confidence in our business and to present a credible and professional image.
• Ensure all work is carried out on all sites to an acceptable level and to consistent engineering and H & S standards through regular monitoring of both in-house and contractor performance and competence.
• Develop, manage and co-ordinate a process to continually review Service Suppliers.

Essential:

• Minimum 5 years’ experience within the Facilities Management business with experience of both Hard and Soft Services.
• Recognised qualification in an appropriate engineering subject.
• Appointed Authorising Engineer or Authorised Persons for M&E disciplines.
• Demonstrates experience of co-coordinating and managing Technical Services and good awareness of fit-out and H & S issues.
• Knowledge of energy utilisation
• Computer Literate specifically with Microsoft Office
• Strong Management experience and skills
• NEBOSH Qualification

Desirable:

• Formal Project management experience or qualification
• Member of an appropriate technical institution (IET, CIBSE)
• Knowledge of building services/utilities, procurement, business planning, and financial/budgetary controls
• Experience of formulating, implementing and managing change management programmes