Senior Manager, Marketing Insights

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.  

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

To leverage sources of insight and intelligence to inform and empower key stakeholders to measure and enhance the impact of Marketing on brand and commercial goals.

RESPONSIBILITIES

Leading Marketing Insights in the global team – serving as a key point of contact for the Marketing Leadership and as a core insight partner within the wider business network 

Sharing expertise with a wide range of stakeholders regarding the luxury consumer and research/ insights – advising on strategic implications 

Delivering a range of reporting to the business, presenting regularly to ExCo members 

Responsible for directing the Marketing Insights strategy and delivering against function objectives and scope, centred around three broad pillars: Consumer, Brand and Performance:  

Commissioning primary research to answer key strategic questions and deliver in a Burberry-focused way, tailoring approach according to stakeholder 

Directing a multi-market, bespoke Brand Tracker study that measures long-term health, equity, and positioning of luxury fashion brands 

Partnering with the Analytics team to leverage econometric modelling (and wider projects), helping to establish clear conclusions and implications for Marketing, leading to optimisation of budgets and strategies 

Monitoring short-term ‘brand heat’ through channels and social listening – evaluating performance against more granular, quick-moving KPIs 

Partnering with channel leads to deliver campaign reporting that identifies holistic learnings, themes, and opportunities for future strategy development 

Helping to advise channel leads on data/ insights, offering support as needed 

Developing the Marketing Insight team and manage partner agencies effectively 

PERSONAL PROFILE

Relevant education and solid previous of experience in marketing insight field is preferable 

Highly proficient across primary and secondary marketing data/ tools (e.g., primary data, marketing KPIs, social listening, Google Analytics) 

Experienced in commissioning and delivering quantitative and qualitative primary research 

Experience managing and developing line reports and external partners 

Experience working on analytical projects desirable 

Excellent communicator, confident with senior stakeholders, able to acknowledge and manage conflicting priorities, both one-to-one and in a group setting 

Ability to build strong relationships and influence 

Strong attention to detail and highly analytical 

Highly organised, energetic, positive under pressure etc. 

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Posting Notes: United Kingdom || Not Applicable || London || MARKETING || CENTRAL – MEDIA || n/a ||