Overview
Sales Progressor – Enderby, England
In a Nutshell…
We have an exciting opportunity for a Sales Progressor to join our team within Vistry North East Midlands, at our Enderby office in Leicestershire. As our Sales Progressor, you will progress reservations to exchange and legal completion within the company agreed timescales.
You will also support the customer journey and effect timely exchanges through regular communications with solicitors, mortgage brokers and estate agents, dealing with issues promptly and efficiently.
You will keep the business informed on all sales progress for accurate financial legal completions forecasting.
This is a 9-month fixed-term contract.
Â
Let’s cut to the chase, what’s in it for you…
- Competitive basic salary and annual bonus
- Up to 33 days annual leave plus bank holidays
- Private Healthcare
- Competitive contributory pension scheme
- Life assurance – 4 x your annual salary
- Share incentive schemes
- Employee rewards portal with many more benefits…
In return, what we would like from you…
- Behave in line with our company values – Integrity, Caring and Quality
- 5 GCSEs/GCEs including Maths and English, or equivalent
- A Levels in any discipline
- Legal and/or Estate Agency, New Homes background
- Strong IT skills
- Experience with CRM systems
- Intermediate Excel skills
- Able to work under pressure, prioritise and meet set deadlines
- A good understanding of building regulations and legal obligations
- Proficient with MS Office programmes, specifically Outlook, Word and Excel and Sales software e.g. Connections Database/COINs/Keys
- Excellent telephone manner and email etiquette
- Ability to deal with customers and stakeholders in a friendly and professional manner
- Able to effectively handle difficult situations
- Strong negotiation skills
- Willing to be flexible in respect of day-to-day duties and hours worked
- Full driving license
Desirable…
- Relevant experience working for a residential housebuilder
- Legal Conveyancing knowledge
More about the Sales Progressor role…
- Update Keys with all sales progress activity, keeping all plot records up to date with accurate information.
- Liaise with the Sales Director, Sales Manager and Marketing Manager from site set up and manage Keys – Dynamics 365 Database from Coming Soon until site sales presence.
- Proactively communicate on a daily/weekly basis to the Sales Director any issues with conveyancing and plot progression to ensure completions targets are achieved.
- Ensure contracts are issued by company solicitors within the agreed timescales and with the correct plans/information.
- Liaise with other Vistry departments to ensure enquires etc are responded to within a timely manner.
- Produce weekly sales progression tracker for sales team.
- Keep in touch with the sales team and the customer updating them on their purchase and advising them of actions they need to take.
- Liaise with mortgage lenders, solicitors and estate agents and other Vistry departments to deal with any issues that arise.
- Attend weekly sales/build meeting and forecast expected exchanges, providing reasons for delays on overdue contracts.
- Report on KPIs including outstanding contracts, time taken to achieve exchange, upcoming legal completions.
- Generate general letters/memos, e.g. pre-contract meeting letters, 35-day intention to complete letters, welcome letters.
- Complete extensive list of weekly and monthly reports e.g. reservations; outstanding missives; legal completion statistics; data schedules; revenues; availability; releases; costs; deposits, etc and ensuring that the reports are completed in a timely and accurate manner.
- To progress the part exchange resales to exchange and legal completion. Liaise with solicitors, estate agents and our external team that help us in the delivery of part exchange.
- Present a positive image of Vistry through all dealings with purchasers.
- Perform general office administration tasks, as and when required, to meet the needs of the department – e.g. filing, photocopying, fielding telephone calls.
- Provide a service of excellence, developing opportunities for customer feedback and involvement to deliver continuous improvement.
- Develop effective working relationships with solicitors, mortgage brokers, Homes England, lenders, sales team and Vistry departments.
- Attend and contribute to regional meetings as required.
- Develop good working relationship with company solicitors.
Finally, let’s tell you a bit more about us…
We’re Vistry Group, the UK’s leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they’re needed most.
You’re probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes, and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there’s nowhere better to build your career. We’re proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry.
#LI-KM1
Job Type: Full time, Permanent
Department: Sales & Marketing
Location Detail: Enderby, Leicestershire
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.