Resident Volunteer

Job Introduction

We are looking for a volunteer to join our Future First team to provide befriending support and advice to care leavers who will be living alongside you in transitional accommodation. The successful candidate will complement the formal assessment and preparation work being undertaken by Future First staff.


  • To respond politely and promptly to neighbour’s complaints and inform Scheme staff by the next working day should these occur.
  • To liaise with the Housing Manager (HM) about necessary repairs or damage to the building or its fixtures and fittings
  • Arrange access for the carrying out of repairs to the premises in liaison with the tenants, HM and contractors.
  • Ensure that those occupying the premises keep the communal areas clean.
  • Ensure the lighting on communal stairways and landings and the fire detection and alarm systems are working at all times.
  • Undertake regular health and safety checks and report concerns as per the Flat-share health and safety procedures.
  • Keep and maintain a first aid kit.
  • Attend meetings for the purposes of supervision or training as required. Any meetings will be arranged to take account of other employment, education/training commitments the post holder may have.
  • To keep a written record of complaints and any serious incidents – i.e., incidents that are a contravention of the terms of the license issued to a young person.
  • Any other duties consistent with the above as requested by Scheme staff.

For more details on the specific duties and responsibilities of this role please refer to the attached document at the bottom of this page. 

Additional information

  • Hours of work / availability to Tenants
  • The accommodation provided by the Scheme must be the Residence Volunteer’s (RV) main residence.
  • The Resident Volunteer is expected to be available for a minimum of 10 hours during any week with the time of availability organised to allow maximum opportunity for contact by tenants.
  • The Resident Volunteer is also expected to be residing at the premises for a minimum of five nights per week and 4 weekends out of every six.
  • The RV will need to give notice to the RV Supervisor or in his/her absence the Future First Team Manager and the young people of any overnight absence, weekends away or holidays so that suitable cover arrangements can be made.


The expectation is that Resident Volunteer will not be away from the building for more than 14 consecutive nights in any 6-month period. Any periods of extended or more frequent absence should be agreed in advance with the RV Supervisor.

How to apply

Please send your CV directly to Faylene Bogle at faylene.bogle@richmondandwandsworth.gov.uk

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