From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we're New Look.

Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one.


  • Extensive diary management, including managing supporting materials and room/tech setup. Awareness of current business agenda to reprioritise quickly when necessary.
  • Screening emails, calls & managing calendar invites, responding and prioritising as necessary on their behalf.
  • Focused on Director/s requirements and able to manage conflicts by agreeing priorities upfront and positively managing team relationships.
  • Liaising with internal & external customers, adapting your style to meet the needs of individuals to ensure swift and effective outcomes.
  • Willing, proactive, adaptable approach to taking on a variety of special tasks and projects, following them through and delivering them to deadline.
  • Uphold a high level of confidentiality with sensitive information, financial documents, and employee relations.
  • Responsible for business area administration on behalf of Director/s including but not limited to, preparing agendas, collation & distribution of documentation, taking minutes and managing actions.
  • Overseeing all expenses and invoice management for the business area and working closely with support functions and the teams to ensure timely, accurate and compliant completion.
  • Providing some support and guidance to wider teams where required.
  • Play an active role in social events for the business area and away days to support a positive culture & team morale. 
  • Organise travel arrangements and accommodation as requested.
  • Work collaboratively with the other Executive Assistant/ Personal Assistants and providing cover for team annual leave as and when required.
  • Providing (minimal level/ rare occasions) personal administrative actions to enable Director to focus on business priorities.

About You:

  • Professional, positive, and approachable
  • Confident at being the gatekeeper to your Director/s time and managing expectations
  • Proactive and re-active in a constantly changing fast paced environment
  • Pacey, while keeping an eye on the detail
  • Excellent communication and interpersonal skills at all levels, both internally and externally, ensuring high level of accuracy
  • Collaborative team player who is also mature enough to work alone
  • Tolerant, professional, flexible, and resilient approach to changes
  • Ability to work under pressure and meet deadlines
  • Ability to multitask and can operate effectively and efficiently in a fast-paced environment
  • Effective at negotiating with and to achieve optimum business results and outcomes
  • Works effectively in teams to achieve business results
  • Capable of building strong internal and external networks and client relationships
  • Knowledge and Experience
  • Previous Personal Assistant at Board level experience
  • Customer & Channel experience within the fashion retail sector (desirable)
  • Excellent range of IT Skills (Esp. MS Office products)
  • Diary management essential (Outlook) and outstanding organisation skills
  • Excellent verbal and written communications skills    


Why New Look?

The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. You’ll also receive these amazing benefits, to name only a few:

40% staff discount
Monthly 25% off privilege vouchers for family and friends to enjoy
Season ticket loans
Pension – A contributory private pension scheme
Virtual GP access

Apply now to find out more!


Location: London, W1W 8HJ

Before you apply -
Register now and turn on alerts for jobs like this!

By registering you agree to our terms and conditions.

No thanks, continue to apply