Overview
Who we are?
We’re Warner Leisure Hotels, a member of the award-winning
Bourne Leisure family. What began as a holiday village in 1932 is now a
collection of 15 hotels showcasing British history, food, music and theatre in
stunning locations across England and North Wales. Importantly too, we’re
exclusively for adults.
We’re on the search for a Procurement System (P2P) Administrator to join us at
our Hemel support centre and share our passion to make one of the UK’s
most-loved hospitality brands the best it can possibly be.
What are we looking for?
The Warner Procurement Team has
the function of sourcing goods and services for all of Warner’s Hotels at
competitive prices and in a timely manner. Ensuring smooth operations, our Purchasing System Administrators are
responsible for managing the supplier onboarding process and on-going due
diligence of supplier records together with supplier catalogue management and
associated processes
What will I be doing?
• Ensure
accurate record management of our suppliers, new and existing.
• Assist in
driving compliance by ensuring Procurement Policy, procedure and processes are
followed.
• Manage and
control the onboarding process of suppliers through webforms and ad hoc
requests via alternate channels (email, phone etc).
• Conduct due
diligence of supplier master data and provide guidance to Category Managers and
suppliers where required, this includes but is not limited to: identification
checks, credit worthiness reporting, compliance searches (AML, PEP, Sanctions),
health and safety
• Retain
accurate file systems of all supplier contracts, insurance documentation,
certifications (professional bodies et al.), company financials, Control of
Contractors, CRB checks and other associated documents.
• Responsible
for managing supplier master data changes including name, new legal entity
status and bank details via P2P software, (COUPA ‘I BUY’) and finance system
(eRPX)
• Technical
supplier on-boarding assistance, including manual supplier linking to CSP
(Coupa Supplier Network); creating ‘Remit To’s’ for finance support; issuing
logins; circulating instructions, Terms & Conditions and User Guides.
• System
Troubleshooting of any errored supplier accounts (creation), email failures,
Brand issues, post-upgrade errors, supplier queries etc. Collaborating with IT
Product Teams and Engineers.
• Ensure
accurate data management of our supplier core catalogues aligned to ordering
schedules.
• Instruct on
load file formats; coordinate receipt; audit and QC of catalogue mandatory
fields; liaise/advise Category Managers accordingly; timely corrections
applied; uploading and data validation.
• Manual
creation of catalogue questionnaires (where approved/required).
• Timely
delisting of supplier aged catalogues, including system QC.
• Liaise/coordinate with the Procurement Administrator in respect of catalogue
additions, delists and amendments aligning Starchef, EPOS and ZONAL.
• Maintaining up-to-date catalogue history audit documentation for operational
continuity.
• Freeform
request management, including documenting requests for reporting; coordinating
Category Manager approval; manual configuration of supplier settings.
• Quarterly
supplier access reporting – assessment and review for deactivation.
• Maintain
active Supplier Accounts further to BAU data cleanse activities.
• Supplier
Account information updates maintained, coordinating with Accounts Payable
according to integration schedule.
• Collaborate with Supply Chain with respect to implementation/configuration of
order window schedules.
• Respond to
email and telephone queries regarding ordering from users and Suppliers
• Setup and
support Coupa and Concur users, including joiners and leavers
What skills do I need?
• Strong
organisational skills, ability to complete tasks unsupervised with no error.
• Ability to
work to deadlines.
• High
attention to detail.
• Ability to
identify issues, escalate where appropriate and provide resolution.
• Customer
friendly – excellent interpersonal skills.
The benefits of working with us
22 days holiday with the ability to purchase further holiday
allowance through our Holiday Buy Scheme
Hybrid working via our Warner offices located in Hemel
Hempstead (at least 3 days per week in the office)
Enhanced Family Friendly Policies (Eligibility dependent)
Financial Well-being support by access earned salary through
Wagestream
20% Discount to you, family & friends across our Bourne
Leisure brands Warner Leisure Hotels and Haven Holidays (including further
discounted breaks within Warner for you, your family, and friends to use)
Additional earning potential through the Annual Bonus Scheme
Access to fantastic discounts offers with many national
brands and retailers through our ‘My Bourne Hub’ page
A fantastic opportunity for career development through
external recognised qualifications in addition to in-house training and
development (Degrees and Apprenticeship level)
Immediate access to Well-being support through our EAP
provider and team pages
Joining Warner
Join us and you’ll be part of one great team, creating
superb breaks behind-the-scenes. Whatever role you have, one thing’s for
sure: you’ll have our full support to develop yourself, gain skills and
qualifications and create the career you’ve always dreamed of. Guests might be
our VIPs – but in our eyes, you are too.
Diversity, equity, and inclusion are at the heart of who we
are and what we do. Our commitment to these values is unwavering and they are
central to our mission. We encourage applications from all backgrounds,
communities and industries and we are happy to discuss any reasonable
adjustments or flexibility that you may require, including whether a role can
be part-time or a job-share.
We genuinely care about every candidate’s experience during
the recruitment process and are here to provide support where we can. If you
require any assistance or reasonable adjustments while applying, please don’t
hesitate to reach out to us at : Warner.leisurerecruitment@bourne-leisure.co.uk
Location: Bourne Leisure Head Office, Herts, HP2 4YL
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
