Overview
Job Purpose and Summary
Canon is the world’s best imaging company and a leading global brand – driven to enrich people’s lives and businesses with innovative products and smart digital solutions. We are an international company that values diversity & inclusion by being respectful, seeing the world as others do and transforming it for the better. We strive to create a diverse and empowered workforce that reflects all the communities we serve.
Role and Department
Canon EMEA is looking for an Order Management Coordinator to join our Order Management team. In this role, you will be responsible for management of all incoming orders & requests and for providing order management support to small-to-medium business customers across Europe. This position is well suited for someone who is looking to advance their career in Order Management. You will work closely with internal and external stakeholders to manage relationships.
What we give
As an Order Management Coordinator, you will be responsible for:
- Managing orders, queries and claims from order entry through to delivery shipment of product to customer respecting Service Level Agreements;
- Interfacing with various levels of sales, operations and other functional groups to ensure orders flow appropriately;
- Communicating business requirements with all stakeholders effectively.
What we ask
For this role, the profile we are looking for is someone with:
- Self organization and analytical skills;
- Good verbal and written communication skills;
- Ability to work within a team and independently;
- English and German required; other european languages are a pre.
- High level of Excel knowledge.
You will need
In addition to a competitive salary, you will be eligible for the following benefits in this role:
– Performance-based bonus of 12,5%
– 31 days holiday per year
– Pension plan
– Bicycle plan
– Full coverage of your public transport costs and partially car costs
Canon champions hybrid working with and a flexible working policy. You will be part of an energetic and innovative environment with more than 50 different nationalities! Lastly you’ll find that Canon encourages continuous Learning and Development with a wide range of resources and support available on demand.
Does this seem like a great fit for your career expectations? We're excited to hear from you! Even if you don't meet all the qualifications we still encourage you to apply.
Job family: Operations-Customer Fulfillment
Grade: 10
#LI-Hybrid
Further information
We’re looking for a customer-focused, business and result driven, insightful all-star who enjoys communicating with others and finding solutions to problems.
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
