Job Purpose

To put the customer requirements at the centre of our offer. To support the Merchandising team to maximise sales opportunity and profitability, by planning and delivering a commercial level of sales and stock across all relevant regions and channels. To provide support to the Team in all areas of administration including taking responsibility for the delivery schedule, maintenance of department coding, reporting and making suggestions to maximise sales and manage risk where appropriate.


Accountabilities and Responsibilities

Merchandising & Planning

Achieving department KPI’s  in line with strategy and department plan, maximising sales and profit
Awareness of the Brand Vision
Managing daily /weekly tasks in line with ways of working
Preparation for Departmental Meetings
Taking ownership and finding solutions
Supporting commitment management through the weekly team updates, reviewing this daily and actioning all amends


Intake Management

Management of intake and relationships with Suppliers to ensure products are delivered on time, Quality issues are dealt with in a timely manner, slippage is communicated to all relevant parties and compliance charges are followed through


Purchase Orders

Creating, maintaining and managing PO’s, ensuring they are kept up to date and accurate
Weekly UDA (User Defined Attributes) management ensuring all are kept up to date and are correct



Completing ratio on orders, ensuring the correct ratio is purchased to optimise sales



Highlighting opportunities or where risks could arise on markdowns, promotions and / or repricing



Producing daily sales reports, feeding back to the Team, reviewing sales figures and advising on appropriate actions, such as repeat buying / increasing commitment; extending product further down the chain; and increasing replenishment to the best performing stores



Maintaining an effective working  relationship with the Branch Merchandising Assistant, ensuring they are updated with delivery changes and managing the distribution plan alongside Branch Merchandising to maximise sales and manage risk, along with reporting back to the Team


Product Awareness

An understanding of the New Look Customer
Basic understanding of our Customer Insight and Market Share


Technical Skills


PC literate – Intermediate / Advanced Excel, Word, Powerpoint, Outlook
An understanding of fashion trends and knowledge of the high street


Other Essential Skills

Positive role model and supportive of team and peers
Strong numerical and analytical skills
Confident communicator
Team player
Effective time management

Knowledge and Experience

Previous experience working in Fashion / Retail and / or as a Merchandising Admin Assistant desirable

Measures / Key Performance Indicators

To contribute to a commercial and profitable Team that maximises sales opportunity
Accuracy of PO’s, Coding, Intake and Reporting
Slippage communicated promptly and any compliance charges are upheld
Sizing is completed in the correct ratio
Management of Commitment
Good internal and external relationships
Lives by our New Look Values


Location: London Office, W1W 8HJ

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