Overview

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Who are we?

We are Motorpoint, the UK’s leading omnichannel car retailor of nearly new cars. We focus on providing our customers with unrivaled choice, quality, service and value in whatever way our customers want. Online? We deliver. In store? We deliver. At home? We deliver (we literally do).

You will be joining Motorpoint during a very exciting time, as we are undergoing a massive digital transformation and are continuing to expand across the UK. This means you will have the opportunity to positively impact, build and influence the growth of the company.

We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers and that will fuel the growth of our amazing business and the careers and opportunities for our colleagues.

So if you want to work with an amazing group of people, who are fun, friendly and get stuff done and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, than Motorpoint is the place to be and we are on a mission!

The Role 

Marketing Manager – Operations 

Location: Hybrid – Derby office twice a week

Reporting into the Head of Brand, you will act as the voice and champion of the stores and customers within the wider Digital/Marketing Team and business. You’ll understand the local catchments, the challenges and successes of each and every store. You’ll develop a strategy for each to drive awareness and market share and work with the wider team to provide insight and develop plans that deliver against these strategies. 

You’ll be responsible for the marketing materials and activation within our stores from signage to sales support and product/campaign promotion, looking at how we drive conversion, increase profit and drive advocacy. You’ll own the promotional/trading calendar driving initiatives that will improve sales and ensure stores are informed of all activity and prepared to deliver.

Your key objectives will be to maintain brand standards within our stores and support efforts to grow Motorpoint’s turnover, awareness, market share and key message recall in our existing and new store catchments.

What will you be getting up to?

  • Actively understand the local catchment areas for each of our existing and new stores, pulling data and insight together, seeking out trends and data, analysing competitor and store activity, talking to our colleagues to identify their challenges and opportunities to produce local store strategies
  • Provide the wider team with relevant information/strategies to activate local media BAU plans. Provide new insight to relevant parties as environments, stores and competition change
  • Drive sales performance in our focus stores, buy identifying our biggest opportunity stores, which mechanics and relevant activity to do so. This will include proposing, agreeing and implementing new conversion/promotional activation
  • Working with commercial and web development teams to ensure proposed activity is commercially viable and can be delivered across our platforms as well as marketing channels owners to develop and deploy media plans. Own the creative execution for each new conversion initiative
  • Create and maintain the annual tactical trading calendar, using all available data to propose tactical strategies to drive sales
  • Own customer footfall data, sourcing the right partner, ensuring implementation, maintenance and reporting linking to quote/sales performance
  • Responsible for all signage in-store and at supporting locations
  • Working with the ops team to ensure stores have all necessary marketing materials to support their sales processes and customer experience journeys from ‘how to shop’ materials, campaign POS, product displays and information, working with commercial, design and web to align across channels, bring this to life and deliver
  • Own product and proposition implementation and updates across the department ensuring all teams are aware of any required information and updates/launches happen on time
  • Produce weekly performance reports and insight to update the wider team on the performance of each store and the effectiveness of our marketing activity
  • Be a central point of contact for and build strong relationships with our store teams, keeping them fully informed of all local marketing activity, plans and performance
  • Produce quarterly reports to summarise the activity and performance for each store
  • Management of external agencies and suppliers
  • Protect and maintain the reputation and interests of the brand and the business

What do we need from you?

    • Local retail marketing – understanding the merits and restrictions of all marketing channels
    • Experience collating and interpreting data from various analytical platforms such as GA, facebook business, google search console, econometrics and company dashboards) turning this into insight and strategy
    • POS/signage experience from concept through to execution
    • Building relationships and influencing stakeholders
    • Briefing and producing artwork and creative
    • Experience in the automotive industry would be ideal but retail experience in another sector considered
    • Budget management
    • Agency/supplier management
    • Great proof reading, copy writing, time management and communication skills are essential

    About you:

    • Well organised, with a logical approach and the ability to prioritise accordingly
    • Thorough and persistent, with attention to detail and accuracy
    • Open minded, willing to give and receive feedback to improve performance
    • Able to take responsibility for their own actions and decisions
    • Able to work independently and use their own initiative as well as part of a wider team
    • Innovative thinker who is always looking for new opportunities and generating new ideas
    • Inquisitive by nature, wanting to understand the drivers behind the relative performance of each of our branches
    • Confident communicator who is comfortable speaking to colleagues across all areas of the business at all levels of seniority
    • Comfortable working in a fast-paced environment, managing multiple stakeholders across multiple projects at the same time
    • Friendly and enthusiastic
    • Willing to travel regularly within the UK to stores therefore a full driving licence and car is required

    What is in it for you?

    • Paid time off every month to do something that makes you happy
    • 31 days holiday plus days off for your birthday, getting married or moving house
    • Additional holidays for length of service
    • Long service awards
    • Staff discount on cars and finance options
    • Discounts & cash back at hundreds of high street retailers & restaurants through our “My M.O.T” platform
    • Smart Tech in partnership with Currys
    • Cycle to work
    • Pension
    • Healthcare
    • Enhanced Parental Leave
    • Employee Assistance Programme (EAP)
    • Vocational and personal development training courses
    • Quarterly team socials
    • Team feasts
    • Scratch card rewards
    • Sharesave scheme (SAYE)
    • Plus much more!

      We encourage applications from people of all backgrounds and would ask you to get in touch if you are concerned about any barriers you feel you may be facing in your application process with us, so we can ensure they are removed

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