Overview

Salary: £9.59 – £9.59

Shift hours: Full Time

  • Customer & Client Focus; Delivers exceptional customer service and builds long term relationships with colleagues, customers visitors
  • Impact & Influence; Communicates to build relationships and interacts appropriately with others
  • Continuous Improvement; Always seeks to raise standards and improve quality of performance and service
  • Working with others; Works effectively and professionally with others to achieve the desired results
  • Comply with statutory and company requirements
  • Assist in all aspects of the preparation of counter and café area for both core feeding and retail.
  • To operate the coffee machine, Panini machine, blenders, dishwasher and any other equipment within the café as part of daily duties
  • To operate the Epos till system, handling of cash/credit card transactions according to legislation and any other requirements.
  • Assist with the hygienic cleaning of counter, main social area in line with all health and food safety requirements; following set cleaning schedule
  • To deal with customer queries or requests in a polite and professional manner
  • To undertake occasional duties outside the normal routine but within the scope of the position and the department’s activities
  • Promote good working relationships with colleagues
  • To report any complaints or compliments and take action if at all possible
  • To report any incident of accident, fire, theft, loss or damage and take action as may be appropriate
  • To attend meetings and courses, as required.
  • To maintain standards of food safety and hygiene according to legislation and any other statutory requirements.

Key Performance Indicators:

  •  Evidence of a contribution to the cleaning and maintaining of the work area
  •  Evidence of a good relationship with colleagues
  •  Evidence of learning and development within the role

Essential:

  • Ability to work on own initiative and follow instruction
  • Good verbal and written communication skills
  • Able to demonstrate attention to detail and adherence to standards
  • Organised and works well as part of a small but busy team

Desirable:

  • Previous experience working in a similar environment
  • Food Hygiene, Health & Safety qualification

Reference: SDX/TP/1124424/76739

Location: Crowthorne, England