Overview

Salary: £8.50 – £10.00

Shift hours: Full Time

We currently have an opportunity for a Facilities & Helpdesk Assistant to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

  • Receive and log tracked deliveries clearly on a form and perform security checks when necessary.
    • Involves operating an X-Ray scanner – training will be provided.
  • Sort and distribute newspapers to various departments.
  • Process internal mail accurately for distribution within the main site and other sites/assets.
  • Carry out scheduled mail runs every day around the main site.
  • Process mail for offshore assets, perform security checks and maintain clear and accurate logs of mail sent.
  • Contact personnel to collect tracked mail and packages in a timely manner.
  • Process outgoing mail in a timely and accurate manner. This involves:
    • Operating a franking machine.
    • Record outgoing tracked mail written in a clear and accurate manner.
  • Distribute paper stock to photocopiers around the sites when required.
  • Provide holiday cover for facilities personnel when required. Training will be provided.
  • Managing helpdesk requests / inbox.
  • Logging jobs & requests on the system.
  • Booking meeting rooms.
  • Assist with any other duties as required / requested by Line Manager
  • Comply with all Sodexo Company policies/procedures and client site rules and regulations
  • Participate in any necessary training and team meetings as required to complete job responsibilities to the Company and client’s standards
  •   Polite with good communication skills, both verbal and written.
  •   Strong IT skills, competent with all Microsoft packages (Outlook, PowerPoint, Word, Excel)
  •   Operating a printer/laminator, training will be provided.
  •   A conscientious approach to safety.
  •   The job will involve lifting heavy packages (up to 25kg).
  •   Ability to work as an integral part of a team and on own initiative
  •   Flexible approach

Reference: SDX/TP/734674/69133

Location: Westhill, Scotland