Overview
Job Title: Deputy Venue Manager
Job Reference: REQ240893
Date Posted: Tue, 1 Oct 2024 00:00:00 GMT
Application Closing Date: Mon, 14 Oct 2024 00:00:00 GMT
Location: Loughborough
Package: £14.04
Deputy Venue Manager
The Link Hotel
Position: Full time (guaranteed minimum 30 hours per week) working 5 over 7 days
Rate of Pay: £14.04 per hour
Benefits: 25 days annual leave plus bank holidays, paid leave day for your birthday, free access to on-site gym facilities at Burleigh Springs, free meal, free car parking & enrolment into company pension scheme.
We currently have a great opportunity for a highly motivated individual to join our team at the Link Hotel. This role is perfect for someone who thrives in a fast-paced environment and enjoys contributing to the smooth and efficient day to day running of the operation.
In this key role, you will oversee the daily operation to ensure an exceptional and consistent level of customer service while managing operational costs. The Deputy Venue Manager will act as the primary point of contact in the absence of the Venue Manager, leading the team to deliver outstanding guest experiences, driving continuous improvement, and upholding the highest standards of safety, compliance, and hospitality.
We are looking for an individual with excellent customer service skills and leadership skills. You must have strong communication skills with the ability to inspire, motivate, and effectively communicate with both team members and guests. Your good judgment skills will enable you to make sound decisions and proactively solve problems. Together with your experience in hotel operations management, you will have a strong understanding of food and beverage and front-of-house operations.
About Us
Based at Loughborough University Campus, our brand portfolio includes:
- Burleigh Court Hotel and Conference Centre (including Burleigh Springs Spa and Leisure Centre)
- Holywell Park Day Conference Centre
- The Link Hotel
- The Elite Athlete Centre and Hotel
- Loughborough University Nursery
Every year we host over 92,000 delegates from around the world; we service over 90,000 bedrooms; we serve over 200,000 meals; we take over £30 million in enquiries.
With excellent customer service at the core of our offer, we are recognised as a leading academic venue, winning multiple awards and accreditations in customer service, business tourism and people management. We achieve this by putting our guests at the heart of everything we do.
We take workplace engagement seriously and are proud to have been awarded the Best Companies 1-Star accreditation.
Simply put, we’re trying to make Imago Venues a place where people love to be. We care about our people and we’re kind to each other. We’re ambitious, ethical, sustainable and, most importantly, we’re accountable.
Come join our team! To apply online, log onto the Imago website.
To find out more about the role click here.
Closing date: 14th October 2024
Imago Venues are an Equal Opportunities and Disability Confident Committed Employer.
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
