Overview


Location: Lavington Park, Petworth, gu280nb
Salary: Up to £36,000

Deputy Manager

Up to £36,000 depending on experience 

Petworth

As the Deputy Manager you will be on sites in one of our most established Private schools, supporting the senior operations team, talented chefs and target driven team to deliver flawless service and exceptional food and drinks.

The Deputy Manager will support the GM, building strong relationships with their clients, understanding a brief and executing every detail with continuous quality and a human touch.

Key Responsibilities:

  • To brief the bar & waiting team on all aspects of the business and to oversee the running of the restaurant and bar in the absence of the General manager.
  • You will ensure efficient and cost effective management of the business with regards, staff, stock and equipment
  • To support the development of the operations waiting team, making sure that they adhere to standards set out
  • To ensure that all legislative and Government guidelines are adhered to, including (but not exclusively) The Food Safety Act, Health and Safety at Work Act, the COSHH regulations, GDPR etc. within the areas of responsibility. 
  • To train or provide training to the staff so as to ensure they operate in accordance with the department standards including any casual labour that may be required. To conduct training in line with the operations departments training calendar and the training matrix. Including conducting Training Tuesdays.  
  • Implementation of the staff induction and mandatory training within the first three months of employment and monitoring of staff performance during probation. 
  • To monitor on a daily basis the standards achieved in your department, to deliver exceptional customer service and levels of attention to detail and report any areas of concerns to the events manager.
  • To ensure the department/team are in compliance with cash handling and cashing up procedures and that any discrepancies are reported immediately to your line manager.

Almost 20 years, for every client, in every location, whether that’s an office, stadium, cathedral or university, we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer, and guest can have the hospitality experience they deserve.

We can’t do this alone; we need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy, and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Come be a part of the food revolution!

WHAT WILL KEEP YOU BUSY:

  • Ensure that the location achieves, as a minimum, the financial targets agreed with the client in line with the budget
  • Monitor the work of all the staff and carry out appraisals, recognise training needs and potential as appropriate
  • Hold team meetings on a regular basis to communicate targets, standards required and company and client information
  • Work with your General Manager to prepare budgets; achieve and maintain the food cost in accordance with the budget
  • Develop and evolve all client’s services at location, ensuring regular adjustments and improvements are both recommended and implemented

WHAT YOU BRING TO THE TABLE:

  • You thrive on getting the best out of people and maximising commercial opportunities
  • You draw satisfaction from managing, training and supporting a team
  • You provide a professional catering service, ensuring that company standards are maintained and that Client expectations are met
  • Have experience in a Deputy Manager role in restaurants or hospitality
  • Good understanding of report writing and financial management.
  • Possess excellent supervisory and communication skills
  • Good delegation and influencing skills
  • Able to demonstrate your analytical approach to problem solving
  • Have the ability to display a real passion for food and customer service

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