Overview

Salary: £24,922 per annum

One Manchester is an innovative provider of housing and community services. At One Manchester, you’ll see the difference you make to people’s lives and local communities. We manage 12,500 homes across our proud city. But there’s so much more to us than that. We build thriving communities and places where people want to live. We help people to learn, manage their money, launch successful businesses and improve their employability. We do things differently here. And you’ll be at the heart of an evolving and supportive team. 

Most importantly you must act with integrity and actively promote and support the vision and values of One Manchester! 

We have an excellent opportunity for an Assets and Energy Administrator to support the Assets Department. In this role you will be responsible for monitoring external energy use and reporting anomalies to relevant teams.  You will also provide telephone and face to face support for staff and customers regarding all heat network enquiries as well as managing ongoing cyclical billing processes. 

This role requires you to be able to liaise with and support various teams within One Manchester to ensure effective management and control of specialist services and subcontractors associated with metering and billing to provide information to customers, helping improve energy efficiency homes. 

Lastly, you will be accountable for understanding and supporting the delivery of our ED&I commitments to promote a culture of respect, dignity and inclusion recognising and celebrating differences and actively challenging behaviours which do not adhere to these principles in all aspects of your work. 

We would love if you have the following: 

  • Experience of working in an asset/property setting. 

  • Experience of working with financial systems. 

  • Excellent knowledge of MS office packages including Microsoft Outlook, Excel and Word. 

  • Experience of dealing with queries from customers. 

  • Experience of liaising with external stakeholder organisations. 

Why take up the challenge with One Manchester? 

This really is a great place to work. We’ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we’re rightly proud of our work and excited about the future.

So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. 

Please note: This vacancy may close before the advertised closing date if sufficient suitable applications are received. We will be interviewing as applications come in so apply early to avoid disappointment!    

One Manchester is an innovative provider of housing and community services. Formed in April 2015 from a historic merger between two of Manchester’s largest housing associations – City South and Eastlands Homes. In the subsequent two years the Group has achieved its initial merger aspirations and is now extending and expanding (doubling) its new homes programme across a range of tenures and locations. It currently owns and manages more than 13,000 homes in central, south and east Manchester.

One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. 

In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating ‘the Rooney Rule’.  This means that we aim to interview at least one ethnically diverse candidate for all roles.  We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation.

We also seek to promote a culture of flexible working where possible and practical and applications from candidates seeking flexible and/ or part time working patterns will be considered. Going forward we will be transitioning to a culture where agile working will be a feature of many of our roles.

We are a Disability confident employer and we will work to ensure reasonable adjustments are in place where possible throughout the recruitment journey and into employment. 

Manchester

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