Group Head of Customer Strategy – Chatham

About the team: We are recruiting for a brand-new Group Head of Customer Strategy position to work in our newly formed Customer and Consumer Duty department. OSB Group plc is undergoing a customer led transformation as we shift from a broadly intermediated product-based organisation to one that focuses upon the customer journey offering customer led

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Group Head of Customer Journeys – Chatham

About the team: We are recruiting for a brand-new Group Head of Customer Journeys position to work in our newly formed Customer and Consumer Duty department. OSB Group plc is undergoing a customer led transformation as we shift from a broadly intermediated product-based organisation to one that focuses upon the customer journey offering customer led

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Head of Customer Journey Communications – Chatham

About the team: We are recruiting for a brand-new Head of Customer Journey Communications position to work in our newly formed Customer and Consumer Duty department. OSB Group plc is undergoing a customer led transformation as we shift from a broadly intermediated product-based organisation to one that focuses upon the customer journey offering customer led

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Head of Customer Vulnerability – Chatham

About the team: We are recruiting for a brand-new Head of Customer Vulnerability position to work in our newly formed Customer and Consumer Duty department. OSB Group plc is undergoing a customer led transformation as we shift from a broadly intermediated product-based organisation to one that focuses upon the customer journey offering customer led propositions

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Mortgage Servicing Customer Payments Officer – Wolverhampton

About the team: Join our Customer Payments Team within the Mortgage Servicing Department! Our team handles a variety of tasks, from checking incoming transactions to processing account adjustments. We value collaboration and precision, ensuring smooth payment operations for our customers. If you’re detail-oriented and enjoy diverse, impactful work, we’d love to have you on board.

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Lead Product Owner Savings – Wolverhampton

About the team: As Lead Product Owner, Savings, you will report into Group Chief Transformation Officer within the wider Group Modernisation function. You will be accountable for and lead the product technology teams and agile lab teams delivering the product strategy and executing the groups product vision. The Lab Product owner will have overall accountability

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Internal Sales Manager – Asset Finance – Fleet

About the team: We are looking for an Internal Sales Manager – Asset Finance to join our Asset Finance, InterBay team in Fleet. We are looking for candidates who are experienced in Sales/Asset Finance, with a proven track record of building and maintaining positive relationships with clients/brokers. This is a fast paced, demanding role, where

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Retail Banking Assistant – Gillingham

About the team: The Branch Network prides itself with being the brand representative on the high street. Our 6 branches and 3 agencies are advocates for providing a superior customer experience and to support our customers to achieve their savings goals. Our philosophy: Before you read on, we’d like you to know that we’re committed

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Mortgage Collections Consultant – Wolverhampton

About the team: The Financial Support Team are here to support our customers whenever they are experiencing financial difficulties. We focus on delivering good, tailored outcomes for customers who are struggling with their mortgage payments. We have a passion for doing the right thing for customers and ensuring that we fulfil all of our obligations.

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